Record or Else – Important Bipolar Lesson
Published: Sun, 06/28/09
Hi ,
How's it going?
I am actually going to a strongman contest
that's about 3.5 hours away so I have
to get going.
Before I go, I wanted to get you
the daily email.
I have been writing these days
that I have been having a bunch
of major issues with software
companies and advertising firms.
Well, this is what I have learned
over the years:
You have to take really good notes
with names, dates and times, and
what happened.
You use these notes to explain your
situation or cause to other higher ups,
whatever the problem.
With bipolar disorder, many things
come up where frankly you wind up
dealing with organizations that are
filled with dumb people.
The dumb people mislead. They give
you a hard time. They lie. They work
against you.
Sometimes you might even feel
stigmatized.
You then have to go to a supervisor,
or that supervisor's supervisor with
all the facts.
Once the higher ups see that you have
details on what has been done, they
normally relent and get you what you
need or do what you need.
When I talk about this in my courses/
systems, I talk about how important
it is in relation to your loved one's
medical and mental health care.
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What if your doctor's secretary was
rude to you or your loved one, for
example?
Well, you would write down their
name, the date, time, and exactly
what happened.
And you would do it right then,
while it's fresh in your mind.
Don't you think this is something
your doctor would want to know?
After all, the receptionist is the
first person representing your doctor
to his/her patients.
So then you would pass it on to the
office manager, or the receptionist's
supervisor, whoever that is.
Keeping a copy of this record, if
you still don't feel that you've gotten
relief, you take it up to the next level.
See how it goes?
What if you have a doctor, psychiatrist,
or therapist and they aren't the best?
Or if you feel that your loved one
isn't getting the right treatment, or
the best treatment that they should
be getting?
What would you do?
Well, you would start taking notes.
And you would go through the same
procedure as above.
Only you might have to go all the way
to the Medical Board. (and, of course,
you may have to switch doctors).
Now, what if your loved one has to
be hospitalized?
What if you had to wait an unusually
long time in the waiting room, while
they were in crisis with a bipolar
episode?
This is where it is especially important
to take down the person's name (and
other information, too) because your
loved one probably shouldn't be
having to wait in an Emergency
Room waiting room if they are in
that kind of condition.
They should at least be waiting in the
back where they don't have to be
dealing with a lot of people.
But you should find out the laws in
your own state and the policies in
that particular hospital to find out
what you can do.
So, do you see how important record
keeping can be?
Now, I mentioned back in the beginning
about feeling stigmatized.
This is where record keeping can be
important as well.
If you feel as if you or your loved
one were treated "less than" or any
different than someone else just because
you or they have bipolar disorder,
the person who treated you that way
should be reported to a higher up,
so they don't do it to the next person.
As long as you have a name (and also
get the name of their supervisor), date,
phone number, details of what happened,
and any other information you feel is
important, you can do something about it.
Has this ever happened to you?
Did you take good records?
What happened?
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Well, I am going to be leaving for a really, really
long drive. Have a great day.
Your Friend,
Dave
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